Shipping Policy
​Last updated: 25 Dec 2025
Thank you for shopping with Empire Jweles & Time. This Shipping Policy explains how orders are processed and delivered.
Order Processing Time
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All orders are processed within 5-6 xcvb business days after order confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volume or unforeseen circumstances, processing may take additional time. Customers will be informed accordingly.
Shipping Locations
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We currently ship across India.
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At present, we do not offer international shipping.
Delivery Time
Estimated delivery time after dispatch:
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Metro Cities: 3–5 business days
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Non-Metro / Rural Areas: 5–8 business days
Delivery times may vary depending on location, courier partner, weather conditions, or government restrictions.
Shipping Charges
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Shipping charges (if applicable) will be clearly mentioned at checkout.
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Any additional charges such as COD fees (if available) will be displayed before payment.
Courier & Logistics Partners
We ship orders through trusted third-party courier partners to ensure safe and timely delivery.
Order Tracking
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Once your order is shipped, you will receive a tracking number/link via SMS or email.
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You can track your order using the provided tracking details.
Packaging
All products, including 1-gram jewellery, watches, and silver ornaments, are carefully packed to ensure safety and prevent damage during transit.
Delivery Issues
Incorrect Address
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Please ensure your shipping address is correct.
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WE responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
Delayed Delivery
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Delivery delays caused by courier partners, natural events, or other external factors are beyond our control.
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We will assist you in tracking and resolving such issues.
Damaged or Missing Packages
If your order arrives damaged or items are missing:
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Contact us within 24–48 hours of delivery
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Share clear images/videos of the package and product
Email: pmdwatches.online@gmail.com
Phone: +919529812303
Contact Us
For any shipping-related queries, please contact:
Website Name: Empire Jweles & Time
Email: pmdwatches.online@gmail.com
Phone: +919529812303




