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Shipping Policy

​Last updated: 25 Dec 2025

Thank you for shopping with Empire Jweles & Time. This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

  • All orders are processed within 5-6 xcvb business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen circumstances, processing may take additional time. Customers will be informed accordingly.

Shipping Locations

  • We currently ship across India.

  • At present, we do not offer international shipping.

Delivery Time

Estimated delivery time after dispatch:

  • Metro Cities: 3–5 business days

  • Non-Metro / Rural Areas: 5–8 business days

Delivery times may vary depending on location, courier partner, weather conditions, or government restrictions.

Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout.

  • Any additional charges such as COD fees (if available) will be displayed before payment.

Courier & Logistics Partners

We ship orders through trusted third-party courier partners to ensure safe and timely delivery.

Order Tracking

  • Once your order is shipped, you will receive a tracking number/link via SMS or email.

  • You can track your order using the provided tracking details.

Packaging

All products, including 1-gram jewellery, watches, and silver ornaments, are carefully packed to ensure safety and prevent damage during transit.

Delivery Issues

Incorrect Address

  • Please ensure your shipping address is correct.

  • WE responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Delayed Delivery

  • Delivery delays caused by courier partners, natural events, or other external factors are beyond our control.

  • We will assist you in tracking and resolving such issues.

Damaged or Missing Packages

If your order arrives damaged or items are missing:

  • Contact us within 24–48 hours of delivery

  • Share clear images/videos of the package and product

Email: pmdwatches.online@gmail.com
Phone: +919529812303

Contact Us

For any shipping-related queries, please contact:

Website Name: Empire Jweles & Time
Email: pmdwatches.online@gmail.com
Phone: +919529812303

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