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Privacy Policy

Last updated: 25-12-2025

Welcome to Empire Jweles and Time. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with Indian laws, including the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

When you visit or place an order on our website, we may collect:

  • Full name

  • Mobile number

  • Email address

  • Shipping and billing address

  • Order details

  • Payment transaction reference (payment details are handled securely by third-party gateways)

b) Sensitive Personal Data

As per Indian law, Sensitive Personal Data includes financial information.
We do not store card details, CVV, UPI PINs, or net banking credentials.

c) Non-Personal Information

Automatically collected data may include:

  • IP address

  • Browser and device type

  • Date and time of visit

  • Pages viewed

2. Purpose of Data Collection

We collect and use your information to:

  • Process and deliver orders

  • Provide customer support

  • Communicate order updates and service-related messages

  • Improve website performance and user experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and unauthorized transactions

3. Legal Compliance (Indian Laws)

This Privacy Policy is governed by:

  • Information Technology Act, 2000

  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

We ensure that personal data is:

  • Collected for lawful purposes

  • Used only for the purpose it was collected

  • Stored securely with reasonable safeguards

4. Payment Security

All payments on [Your Website Name] are processed through RBI-compliant third-party payment gateways.
We do not collect or store sensitive payment details on our servers.

5. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Courier and logistics partners for order delivery

  • Payment gateway providers

  • Government or legal authorities when required by law

All such third parties are obligated to maintain confidentiality.

6. Cookies Policy

We use cookies to:

  • Enhance website functionality

  • Understand user preferences

  • Improve services

You can manage or disable cookies through your browser settings.

7. Data Security Measures

We follow reasonable security practices such as:

  • Secure servers

  • Limited access to personal data

  • Encrypted communication where applicable

Despite best efforts, no system is completely secure, and we cannot guarantee absolute protection.

8. User Rights

As per Indian data protection norms, you have the right to:

  • Review your personal information

  • Request correction or deletion

  • Withdraw consent for marketing communications

Requests can be made by contacting us at [Your Email Address].

9. Data Retention

We retain personal information only for:

  • As long as required to fulfill orders

  • Legal, accounting, or regulatory purposes

Once no longer required, data is securely deleted.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of such third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or business changes.
Updates will be posted on this page with a revised date.

13. Contact Information

For any privacy-related concerns:

Website: Empire Jweles & Time
Email: pmdwatches.online@gmail.com
Phone: +91 95298 12303

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